Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. INTRODUCTION

TBearArt ("I", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. We operate from Canada and serve customers globally, including visitors from the European Union, California, and other jurisdictions with specific privacy laws.

2. INFORMATION WE COLLECT

- Contact information (name, email address, phone number, mailing address)
- Payment information (processed securely through third party payment processors)
- Order history and preferences
- Communication records and customer service interactions
Automatically Collected Information:
- IP address and location data
- Browser type and device information
- Website usage date and analytics
- Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:
- Processing and fulfilling orders
- Providing customer service and support
- Sending order confirmations and shipping updates
- Marketing communications (with your consent)
- Website improvement and analytics
- Legal compliance and fraud prevention

4. LEGAL BASIS FOR PROCESSING (GDPR)

For EU visitors, we process your data based on:
- Contract performance: processing orders and providing services
-Legitimate interests: Website analytics, fraud prevention, business operations
-Consent: Marketing communications and non-essential cookies
-Legal obligation: Tax records, legal compliance

5. INFORMATION SHARING AND DISCLOSURE

We may share information with:
- Service Providers: Payment processors, shipping companies, email services
- Legal requirements: when required by law or to protect our rights
-Business transfers: In case of merger, acquisition, or sale of assets
We do not sell your personal information to third parties.

6. YOUR PRIVACY RIGHTS

All Users:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data (subject to legal requirements)
- Opt-out of marketing communications

EU Residents (GDPR Rights):
- Data portability
- Restriction of processing
- Object to processing
-Withdraw consent at any time
- Lodge complaints with supervisory authorities

California Residents (CCPA/CPRA Rights):
- Know what personal information is collected
- Delete personal information
- Opt-out of sale of personal information
- Non-discrimination for exercising privacy rights
- Correct inaccurate personal information
- Limit use of sensitive personal information

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies for:
- Essential cookies: Website functionality and security
- Analytics cookies: Understanding website usage (with consent)
- Marketing cookies: Personalized advertising (with consent)
You can manage cookie preferences through our cookie banner or browser settings

8. BROWSER SECURITY

We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Limited access to personal data
- Employee training on data protection

9. DATA RETENTION

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically:
- Order information: 7 years for tax purposes
- Marketing data: until you unsubscribe or withdraw consent
- Website analytics: 26 months maximum

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions
-Standard contractual clauses
-Certification schemes

11. CHILDREN'S PRIVACY

Our services are not directed to children under 13 (or 16 in EU). We do not knowingly collect personal information from children. I we become aware that we have collected information from a child, we will delete it promptly.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

13. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updated the "Last Updated" date.

14. CONTACT INFORMATION

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Terri
TBearArt
Email:Terri@tbearart.ca
Address: 101 1142 6th Avenue, PO Box 689, Fernie, BC V0B 1M0

15. JURISDICTION-SPECIFIC INFORMATION

For Canadian Residents: This policy complies with PIPEDA. You may file complaints with the Privacy Commissioner of Canada.

For EU Residents: Our lawful basis for processing is detailed in Section 4. You may contact your local supervisory authority.

For California Residents: This policy includes CCPA/CPRA disclosures. You may contact the Californian Attorney General's Office.